Questions


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How long can the meals be kept?

The meals are freshly cooked after you order and have a shelf life of at least 7 days after delivery at refrigerator temperature. You can also easily freeze the dishes to extend the shelf life.

Can I freeze the meals?

The meals can be frozen without any problems. For consumption, we recommend leaving the food to thaw in the refrigerator overnight.

How does the warming up work?

The meals can be warmed up in the microwave, pan or steamer, remove the foil, remove the sauce container, and heat the dish with the food in the microwave for 3-4 minutes at approx. 700W. If it has to go quickly or if you don't have a microwave on site, you can eat the dishes cold.

Where do your ingredients come from?

We only use fresh ingredients and high quality meat from German livestock. For the most part, our ingredients are sourced from regional sources. The result is a healthy, high quality meal that tastes great.

Are preservatives or colors used?

No, we only use natural ingredients, true to our motto: "eat clean, be fit".

Are the meals also suitable for allergy sufferers?

Yes, the meals are ideal for allergy sufferers. With our 4-component concept you always know exactly what is in the meals. Only the sauces should be checked beforehand if you have an allergy. If necessary, these can be left out without any problems.


Packing & Shipping

Do you also deliver in companies?

We regularly supply companies with our delicious meals. Eating healthy in the office is becoming increasingly important. Prepmymeal offers the perfect solution, especially for companies without their own canteen: order together with your colleagues and have your meals delivered directly to your workplace. Do you work in a company with at least 50 employees and would like our refrigerator solution? Write to us at info@prepmymeal.de

What if I am not home when the delivery arrives?

You can give us a parking permit while ordering, e.g. in front of the front door, at the neighbor's or on the terrace. If you do not specify anything and you are not at home for the delivery, your package will be sent to the nearest parcel shop. You can pick it up there the same evening.

What do I do with the packaging materials?

We try to use ecological and recyclable packaging materials as much as possible. The straw panels can be disposed of with organic waste. The prepmymeal box is made of recyclable cardboard, which you can dispose of in waste paper. The ice packs are harmless to people and nature. You can use these for your next picnic or dispose of them in the general waste without any problems. The new prepmymeal menu trays are largely made of recyclable cardboard, only a thin film inside ensures that the food can be packed airtight. You can simply peel off this film and recycle it in the yellow bin.

When does prepmymeal deliver?

You can choose your day of delivery while ordering. We deliver on Tuesdays, Wednesdays, Thursdays and Fridays. The dishes arrive by Morning Express between 9 a.m. and 12 a.m. so that the goods can be with you as quickly as possible. If you are not at home at the time , this is not a problem. Give us a parking permit, e.g. in front of the front door, in the garage, in the UPS store and look forward to your delicious and healthy dishes after work.

Where does prepmymeal deliver?

We deliver throughout Germany, directly to your home or workplace.

How does prepmymeal deliver?

We deliver throughout Germany with UPS Express. In this way we enable you to have the shortest possible delivery time and you have the guarantee that your food will stay refrigerated and fresh during transport.

What are the shipping costs?

The shipping costs are 4.90 €.

What is the cooling during transport?

Our certified cooling packages guarantee you optimal cooling during transport. We use ecological straw insulation in combination with cooling elements to keep your food cooled and fresh during transport.

Others

How can I become a partner?

You own a gym, a CrossFit box or want to sell prepmymeal in your store? Please send us an e-mail to info@prepmymeal.de and we will get back to you as soon as possible.

How can I sign up for a prepmymeal subscription?

Would you like to have your Meal-Box weekly without additional order stress? Go on www.prepmymeal-abo.de and order your delicious and healthy Meal Box with the desired delivery interval.